Jade Mountain is one of a kind! On our way up the mountain, I knew I was on my way to a wonderful place, but I did not know I would be walking into paradise. It was truly magical! The service was great from the time we stepped foot out of our car to the time we got back in the car to leave. The staff, including our private butlers, went out of their way to always make sure we were happy. The resort's architecture was also a site to see! The views were impeccable. Our "sanctuary" was just that. It was beautiful, peaceful, private and had a gorgeous view of the Pitons. Our visit to Jade was a dream honeymoon for us that I will never forget. Thank you, Jade Mountain! We hope to be back soon.
a traveler United States
This was by far one of if not the most spectacular hotel we have ever stayed in. The service was incredible! You have a major domo (butler) assigned to you and they give you a cell phone to call them for whatever you need. The food was amazing, and you could get it as room service for no extra charge. They have many excursions available to be booked through the hotel, including the option of a private, personally tailored tour (which was still a good price and not outrageous!). We booked a star sanctuary and were upgraded to a moon sanctuary even though it was busy season. The views cannot be described in words. It just does not do the place justice to try to put into words the beauty of waking up in the morning with a view of the pitons. We had no issues with bugs while we were there, but if we had they provided bug spray and other items. The room was beautiful and we got turn down service every night. The excursions we did and loved included the"tree to bar" chocolate tour, a "mocha massage" and "chocolate facial" each in the privacy of our sanctuary, and private, personalized tour to see the mud baths, sulphur springs, and waterfalls.
Pace C. United States
Breathtaking perfection. It is hard to put into words how breathtaking and perfect Jade Mountain is, the property is absolutely amazing and unlike anything I have ever seen before in my life. I was in tears the entire time because everyone and everything was just so special. We visited Jade Mountain on our honeymoon. From the minute we arrived we were treated like stars. We were escorted to our sanctuary and literally were speechless when we entered the room. The view from our sanctuary was gorgeous.Everything in our sanctuary was perfectly appointed from the infinity pool to the sitting area towards the front of the room to ensure we were able to get some sun and then the four-poster bed with the mosquito net that was back towards the wall so we overlooked it all. Our butlers were the best! So thoughtful and caring. They went above and beyond to make sure that we were as happy as could be. We really enjoyed the food and wine as well.The team there at Jade are very knowledgeable on the items on the menu and we were able to try some new wines that we had been dying to try. We were able to have a two-hour spa treatment in our room on one of the days and it was so relaxing. Would definitely recommend this. As beautiful as the resort is, the people who work at Jade are just as beautiful. Let me brag on Tony, Lester, Ermin, Harvey, and many others who smiled and tended to our every need. Jade Mountain is absolute heaven. Most unbelievable trip ever. Would hope to be able to visit again someday. Until then, in our dreams.
Andrew C. United Kingdom
As good as it gets. Recently returned from 10 nights at Jade, we stayed here last year and on the strength of the experience we have decided to book again. To stay at Jade is a great privilege, we had room JD2, a lovely room with open views of the Pitons and St Vincent. To be in your own infinity pool sipping prosecco while watching the sun go down really is a beautiful experience. We had breakfast and evening meal in The Club, which has breathtaking views of the Pitons. What a way to start the day! The food is excellent, the atmosphere laid back, that's not the case for the attention to detail and the service.Chef Elijah was often in the restaurant making sure everyone was pleased with the evenings cuisine. I enjoyed one of the best steaks I have ever had. On arriving at Jade you are given a phone for your butler, they really spoil you, nothing's too much trouble, they ensure you feel very comfortable and relaxed. We've stayed here on three occasions, and obviously we love it, but the experience of staying in such a fabulous hotel, surrounded by the beauty and majesty of nature really is something special. If you can, go.
Pure excellence. From the airport pickup and cold mint towel, Jade Mountain is it! Privacy, luxury, pampering and customer service at its best. Butlers Cristus and Teddy handle it all. Words cannot explain the night swim in while raining in your own infinity edge pool with a view of the Pitons and the moon lighting the night sky. Perfection.
Melissa H United States
Trip Advisor website
My husband and I had our honeymoon in a sun suite at Jade Mountain. Everything about this vacation was fantastic. From the moment we walked into the room and saw the amazing views, I knew this would be the most relaxing week of our lives! Our butlers Allain and Mervyn were incredibly accommodating and made sure that anything we needed was provided quickly. The room was so beautiful, with amazing views and a stunning pool, we spent more time there than at the beach because of how beautiful it all was!The excursions were fantastic and our favorites were the jazz cruise and the half day sail. The food at Jade Mountain club was delicious and we ate almost every meal there! We cannot say enough about how perfectly relaxing, and beautiful our honeymoon was .In large part due to the staff, service and high quality of the resort. The only thing that could be improved upon is that incredibly bumpy road the last 2 miles prior to the resort, but the rest is perfection! Thank you for starting our marriage off on the best foot imaginable!
a traveler United States
Trip Advisor website
This is the most beautiful place on Earth! Not only is the resort itself beautiful, but the people are as well. The detail to everything is second to none. The rooms are outstanding! The plunge pool with the scenic view makes you never want to leave your room. The food is wonderful and there is such a variety. The people that work here are some of the friendliest people I have ever encountered. I probably would be too if I worked at a place this wonderful! They are so happy to help you with whatever your needs may be. You have a butler which is an added touch. The entire staff is always happy and always remembers your name.
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