Hande Tour

Hande Tour Vietnam is a very good company for customized trips around Vietnam, Laos, and Cambodia. Mainly, if you think in the what you pay - what you get relationship.

Very good; in order to get an easy and quick orientation in your own language, in general. On the other hand, each guide has a particular work attitude, that I´d classify in three levels: First and best (excellent): Mrs. Ly (Hué - Hoi An) and Mr. Tru (Ho Chi Minh City and Mekong Delta). Good, but not much more than that: Mr. Thanh (Hanoi - Ha Long) and Mr. Remy (Phnom Penh). Ordinary, trending to not so good: Mr. Phalla (Siem Reap - Angkor) and Mr. Sith (Laos). We understand Spanish speaking guides are difficult to get, but that is why our general level of satisfaction is "very good". Driver services in general, have been very good too. Let me remark the one in Laos who was really outstanding. Drivers without guide were also very kind. We will easily recommend your company.

We are back home and the weather is certainly cooler here compared to what we experienced on our trip in Vietnam. We have all commented on how we would prefer to be back in the warm! On behalf of my group, we all would like to thank you so much for organizing such a wonderful trip for us. We all had a wonderful time and found Vietnam an amazing destination. We cannot speak highly enough of your company, as the tour that you organized for us was amazing. As a travel agent, I felt you covered our destination very well and you certainly thought of everything, in regards to what we wanted to see and do.

Our guides were just wonderful and looked after us well; especially Ha, based in Hanoi. His knowledge and personality was just outstanding and we all had a wonderful time with him; he looked after us so well and nothing was ever a problem. He knows his area well and as for the people he has contact with, such as the people in the villages in Sapa, is a credit to him. The fact that we were able to visit people’s homes and see how they live, is a credit to him, as those little things were a bonus on our trip. Yee, in Ho Chi Min City is another credit to your company; however, all of the guides did an amazing job, so please pass on our heartfelt thanks to all of them. The fact that they all checked us in at the airport and did not leave us until they knew we were okay, was something that stood out for me; well done to all of them.

All of the hotels that you booked for us were great, considering they were of a 3 star standard. All of the hotels were clean and well presented and the staff were great. The one thing that stood out for me was the bell boys, they were always there to help with our bags, help us across the busy roads, and all with a smile of their faces; they were such a pleasure to deal with and nothing was ever a problem.

The highlight of the trip for me was our overnight experience on a junk in Halong Bay. Halong Bay is a credit to Vietnam and is truly a must see. I thought Sapa was beautiful (even though it rained) and I would come back there again. I even enjoyed the overnight trip on the train. Nha Trang is a lovely destination to visit, especially for the beach, and I could have done with another day there. In saying that, we all enjoyed our whole itinerary and feel that we would never have seen half of what we saw if we had tried to do it ourselves.

I would have no trouble recommending your company to my clients and, once again, we thank you so much for planning such an awesome holiday for us. I certainly hope to be in touch in the future and please pass on our thanks to Ha, Loc, Cuong, and Yee for taking such good care of us.

We arrived back in Bangkok today, after a wonderfully planned trip. We would just like to thank you for your arrangements, we really had a very good and enjoyable time. The hotels were superb and of excellent standard. The tours were very good. We would just like to let you know that our guides in Ho Chi Minh, Vu and driver Duc, were excellent; they really went out of their way to help us, especially with the shopping. Vu even helped carry our shopping in the markets today. We will certainly request these two for our future clients and even our return trips in the future. Thomy and Tuan were also very good guides and would be requested also. Once again, thank you for your arrangements, we will definitely use you for our clients bookings.

We are very pleased and delighted with our visit in Vietnam. Thank you and your staff for the smooth arrangements of our stay in Ha Noi, Ha Long, Hoi An and Nha Trang, as well as all the transfers. Your guides were very informative and flexible and they have been able to facilitate our additional wishes with ease. For sure, we will visit Vietnam again and, of course, we will use Hande Tour to arrange it. We will also recommend Hande Tour to all our friends.