From the very beginning of the planning process until the end of the tour, my experience with Deluxe Vietnam Tours was nothing short of excellent. Tony Ta, our tour planner, helped me plan for my 7-day tour through e-mail exchanges and offered honest and great advice. I was very worried at first as to how I was going to plan for my trip all the way from the United States, but Tony made it very easy and his e-mail responses were prompt and professional. All of my accommodations for my tour were set up and organized by Tony. Everything went smoothly during my 7-day tour of North Vietnam. Our tour guides were wonderful. I highly recommend everyone to use this company for your travels to Vietnam. They were reliable and provide excellent customer service. They take you to many beautiful and unique places of Vietnam that would be too difficult and confusing to find and organize on your own. Thank you for taking care of everything for my family and I during our 7-day tour in North Vietnam. I am very satisfied.
I was looking for a tour package for a 4D/3N stay in Hanoi and came upon the TripAdvisor reviews of Deluxe Vietnam Tours so I emailed them and was not expecting a prompt reply from Mr. Tony Ta. The itinerary he gave was fit for our stay and I did not look for any other travel agencies. Mr. Tony promptly replied to all my queries and gave us the best possible tour package. We booked the 4 Day Treasures of Hanoi (2 days private city and food tour + 2 nights at Hanoi Silk Queen Hotel + overnight cruise via Huong Hai Sealife Cruise + private AC van + Water Puppet Show fee). We also got the best seats at the Water Puppet Show (front row, center facing the stage). Mr. Thai Ta was our top-notch designated tour guide. He is approachable, helpful, and knowledgeable and answered all our queries in relation to the sites we visited and more. We had a superb time and especially enjoyed the food tour. He even accompanied us to the Ha Long port and was also there to pick us up the next day (one-way travel from Hanoi to Ha Long is approx. 4 hours). He even checked up on us on our way to the airport for our flight back to the Philippines. Overall, Deluxe Vietnam Tours provided us the best value for our money. They have excellent service and tour guides. I highly recommend booking with them. Thank you for making our trip memorable.