From the very beginning of the planning process until the end of the tour, my experience with Deluxe Vietnam Tours was nothing short of excellent. Tony Ta, our tour planner, helped me plan for my 7-day tour through e-mail exchanges and offered honest and great advice. I was very worried at first as to how I was going to plan for my trip all the way from the United States, but Tony made it very easy and his e-mail responses were prompt and professional. All of my accommodations for my tour were set up and organized by Tony. Everything went smoothly during my 7-day tour of North Vietnam. Our tour guides were wonderful. I highly recommend everyone to use this company for your travels to Vietnam. They were reliable and provide excellent customer service. They take you to many beautiful and unique places of Vietnam that would be too difficult and confusing to find and organize on your own. Thank you for taking care of everything for my family and I during our 7-day tour in North Vietnam. I am very satisfied.