Stephanie D Canada
Clean, large rooms. Breakfast has something for everyone. Gluten Free Options. breakfast staff will offer a friendly hello and serve you coffee to your table. Great location, good value for your money. Friendly Front Desk Staff. Don't listen to the bad reviews, seems they are all from youth teams, from children causing chaos in the hotel with very little respect for anyone let alone for the staff of the hotel trying to deal with them. Just plain and simple, Coaches and parents should take responsibility for their children. Kids these days aren't disciplined and just roam free leaving the general public to babysit them. Do call directly to the hotel for the best rate. They will match the online rate for you, plus if you need to cancel or making changes then you can do that unlike when you book 3rd party.
A very nice hotel in a good location near the main north-south highway and close to a number of good restaurants. What impressed me most was the soundproofing resulting in restful, undisturbed sleep. The hotel was spotless. The shower had great pressure and there was a refrigerator and microwave in each room. The balcony was nice and we were able to enjoy the view of the lake and sitting in the sun in the morning. The complimentary breakfast had a variety of hot and cold items which rotated daily. I loved the croissants which were flaky and delicious. On our first morning Sydney took time out from her stocking and cleaning duties to give us helpful tips on what to see and provided us a very useful map of Kelowna.